customer priority

Customer priority and satisfication is very important for My Rides. Thats why we always go the extra mile to ensure our customers are happy with our company and services.

Plenty of companies claim that every customer is their main priority. But only few seem to take the necessary steps to always keep client’s pleasure at the forefront of their daily operations. Here at MyRides, we take a very different approach, because without our customers, we simply wouldn’t exist.

At MyRides, the customer is undeniably our number one priority. We are driven by a commitment to delivering an unparalleled travel experience, where customer satisfication reigns supreme. Every decision, innovation, and service enhancement is meticulously crafted with our passengers in mind.

There’s more to prioritising customers than simply fulfilling a brief, as we well know. It’s no longer enough to simply complete the tasks that you, as a company, have claimed to be capable of, as now, customers have access to such a huge variety of review and exposure tools. Consider social media as an example:

One average taxi ride won’t be worth talking about. Yes, the driver arrived on time, was polite enough and arrival was within an acceptable timeframe. But that’s not going to lead to a rave review or be worthy of a social post that has the potential to be transmitted to millions of people around the world. We want to exceed customer expectations to such an extent that they have no option but to take to their social channels to tell everyone what a fantastic experience they had. We want you to be one our customers that feels this way.

Customer priority & satisfication with My Rides

Whatever the reason for your journey with MyRides, while you are a customer of ours, we have a responsibility to brighten your day and perform our duties to an exceptional standard. We like to think that you’ll step out of our vehicles with a spring in your step and a positive outlook about the rest of your day. And also a determination to book with us again.

From the moment you book a ride to the completion of your journey, our focus is on exceeding your expectations. MyRides prides itself on putting customers first, understanding their unique needs and preferences. We prioritize punctuality, reliability, and comfort. We ensure that your travel experience is not just a commute but a journey tailored to meet your expectations.

Our dedicated customer support team is ready to assist you with any inquiries, feedback, or concerns. They will provide a responsive and personalized service. We actively seek customer feedback to continuously improve our offerings, reflecting our commitment to a customer-centric approach.

MyRides goes beyond being a transportation service; we strive to be your trusted travel companion. Your convenience, safety, and satisfaction are at the forefront of everything we do. Choose MyRides,  where you as a customer is the priority. Where your journey is not just a ride but a testament to our unwavering dedication to making you, our valued customer, feel truly prioritized and appreciated. We do more than simply drive customers, we share your journeys with you.

Book a cab with My Rides

Experience first hand how we value our customer satisfication by booking a taxi from My Rides. You can book by phone on 01782 438 291. We will assist you with the booking. Or if you prefer a quick and super easy way, then book through our online booking system.

My Rides – your local taxi firm where the customer actually is the number 1 priority.